"Field Notes on using Kibana for Customer Insight at HMH"
HMH Engineering team develops a Learning Platform that delivers rich content and learning outcomes to millions of teachers and students each day. Kibana offers a powerful way to visualise event data at scale. In this talk, Julian will introduce how HMH used Elasticsearch and Kibana to provide insight into how their customers use their platform and their content. He will focus on the business use cases involved, the challenges they faced, and how Kibana and TimeLion were used to solve them.